Cancellation Reasons

Cancellation Reasons

Reason Code

Short Explanation

Long Explanation

B/O

Backorder is taking too long

Product is later than what customer was originally informed

BLK

Blanket Order

Moving to released order

BE

Buyer Error/Ordered Wrong Part

Customer placed order for wrong part and now cancelling

BR 

Buyer’s Remorse/Customer changed mind

Buyer's decision to cancel, not based on lack of information

CC 

No Credit Card/Lost Authorization/No Payment

No Credit Card/Lost Authorization/No Payment

DUP

Duplicate Order

Another order already in system

MOQ

MOQ Issue

PurchFor MOQ not met

NLA

No longer available/Obsolete

No longer available/Obsolete

OEE

Order Entry Error

Order Entry Error - our error

PRC

Pricing Discrepancy

Cost change at vendor caused pricing to customer to change

PUR

Per Purchasing/Management

Commercial decision to cancel order

REN

Re-Entry

Order being canceled but will be re-entered in system

SUS

Suspected Fraud

Suspected Fraud